Neteco SARL

Privacy Policy (GDPR)

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1. General Provisions

1.1 Personal Data
Personal data refers to any information that directly or indirectly identifies an individual. We adhere to the principle of data minimization and avoid collecting personal information whenever possible.

1.2 Processing of Personal Data

Personal data is used solely to establish, perform, or manage the contractual relationship (Article 6(1)(b) GDPR). Any other use requires your explicit consent (Article 6(1)(a) GDPR) or must be justified by a legitimate interest, provided that such interest does not override your fundamental rights (Article 6(1)(f) GDPR).

We use data processors to assist with data processing but generally do not share personal data with third parties unless necessary for the performance of the contract, such as processing payments or delivering services.

1.3 Usage Data

When you visit our website, certain technical information is collected automatically, including your IP address, access time, visit duration, browser type, and referring page. This information is collected anonymously for statistical analysis purposes and is not linked to your personal data.

1.4 Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal retention requirements, particularly those relating to tax and accounting obligations.

2. Your Rights

2.1 Right of Access

You have the right to know whether we process your personal data and, where applicable, to obtain a copy of that data together with the detailed information provided for in Article 15 of the GDPR.

2.2 Right to Rectification

If your personal data is inaccurate or incomplete, you may request that it be corrected in accordance with Article 16 of the GDPR.

2.3 Right to Erasure

You may request the deletion of your personal data in certain circumstances, particularly where it is no longer necessary or where you withdraw your consent. However, this right does not apply where the data is required for the establishment, exercise, or defense of legal claims.

2.4 Right to Restriction of Processing

You may request the restriction of the processing of your personal data if you contest its accuracy or have legitimate grounds for objecting to its processing.

2.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller without hindrance.

2.6 Right to Withdraw Consent

Where the processing of your personal data is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

2.7 Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection authority if you believe that your rights under the GDPR have not been respected.

3. Data Security

3.1 Protection Measures

We implement appropriate technical and organizational measures to protect your personal data against loss, alteration, unauthorized access, or disclosure.

3.2 Cookies and Sessions

We use cookies and server sessions to improve the user experience. Some cookies are deleted at the end of your browsing session (session cookies), while others remain stored on your device to recognize your browser during future visits (persistent cookies).

You may configure your browser to refuse cookies. However, certain features of the website may be limited as a result.

4. Social Media Presence

We use social media platforms to interact with our customers and promote our services. For information regarding the processing of personal data by these platforms, please refer to their respective privacy policies:

•Facebook (Meta Platforms Ireland Ltd.) – Politique de confidentialité
YouTube (Google LLC) – Politique de confidentialité

These platforms may collect and process personal data outside the European Union. We have no control over such processing and refer you to the privacy policies of the respective platforms.

5. Use of Third-Party Services

5.1 Google Analytics

We use Google Analytics to analyze website traffic and improve our website. This service uses cookies to monitor website usage. The information collected may be transferred to Google’s servers in the United States.

You can prevent the collection of this data by installing the following browser add-on: Google Analytics Opt-out Browser Add-on.

5.2 YouTube Integration

YouTube videos may be embedded on our website. When a user plays a video, certain data is transmitted to Google LLC.

5.3 Google Web Fonts

We use Google Web Fonts to ensure a consistent presentation of our website content.

Google’s Privacy Policy is available here: : Google Privacy Policy.